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Feature Story 

March 9, 2010

Unhappy customers: Everyone has a right to complain, and does

From EurekAlert! - Breaking News:

We've all had that sinking feeling when we got home and a purchase turned out to be damaged, or worse yet, we had no warranty with which to dispute the damage. Are some consumers disadvantaged by income, race, education or age, and therefore less likely to return that product for a refund or an exchange? Read more from this post.


Posted on March 9, 2010 8:41 PM


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