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New Guide for Circuit Riders, Accidental Techies and IT Staff |
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New guide for nonprofit IT support providers: This guide can help anyone who provides IT related support, strategic or technical, to sharpen their skills. It contains useful competency self-assessment tools and more. This guide functions as a scaffold to improve the competency of those who assist Voluntary and Community Organisations (VCOs) to take full advantage of information and communications technology (ICT). When we use the term Circuit Rider in the guide it refers to a mobile worker who provides ICT support and development to a caseload of small voluntary organisations and who works in collaboration with other circuit riders. It is very important to note however that the competencies and tools presented in this guide are also applicable to accidental techies, ICT staff in VCOs, ICT professionals working with VCOs, ICT volunteers, for-profit consultants that primarily work with VCOs and others who may not call themselves or be seen by others as Circuit Riders per se. The content and processes in the guide stem from research findings about
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